| Elite Mobile Wash Systems, LLC

Q:	Do I have to sign a service agreement or contract?
A:	No way! We do business with a handshake and your good name. All we ask is that you give us at least 3 months to show you what we can do.

Q:	Where do I go, how does it work?
A:	You don't have to go anywhere, we come to you! It can be your office or your driveway. It makes no difference to us. Simply schedule an appointment online.

Q:	If I sign up for a service package, do you always have to clean that same vehicle?
A:	Typically yes. However, most service packages allow for multiple vehicles to be washed during the course of a month. When considering which package would work best for you, please send us an email with any questions you may have.

Q:	What happens when it rains?
A:	That's easy! If we've washed your car within 36 hours of it raining, you just go online and schedule your free wash.

Q:	Do you come if it's overcast and looks like it's about to rain?
A:	This is something we will communicate with you on to see if you would like to keep the appointment or go ahead and reschedule. Remember we guarantee all of our work, so if it rains within 36 hours you get a free wash!

Q:	What happens if I forget about an appointment or just cancel it all together?
A:	If you cancel an appointment within 24 hours of the scheduled time, you will be charged a one time cancelation fee of $50. Like any other business, we like to stay productive during our normal business hours.

Q:	Can you just detail my vehicle once?
A:	We can, but your vehicle doesn't need to be cleaned just once a year. How often does your yard man come? Usually once a week or a couple times a month, right? When we come on a regular basis, your vehicle's condition is maintained and it won't take 4 hours to clean your vehicle every time. It's fast, convenient, and more affordable than dropping your vehicle off at a detail shop.

Q:	What's your service area?
A:	We service most of the Oklahoma City and Edmond at no additional charge. As far south as N. 50th, as far west as Hefner Parkway, as far East as I35 and as far north as Waterloo in Edmond. If your home or business is outside of this area, please contact us by phone or email. More than likely, we have an affordable business solution for you.

Q:	How long does it take?
A:	Your first time to wash and detail the inside of your vehicle can take up to 2 and a half hours if the carpets are bad. After the first wash and detail, the job usually takes about an hour to an hour and a half depending on the vehicle. A car wash with a spot free dry should normally take 45 minutes alone.

Q:	How do I pay?
A:	Upon booking with us we will gather your card information to set up automatic payments.